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by gerdemb on March 23, 2012 .
Recently, a glitch in our database caused a small number of requests for books to be handled incorrectly. If you received a request for one of your books, but the link included in the email was broken OR if you made a request, but the site returned an error then you have been affected. I have already sent a message to everyone who was affected, but I'm posting here just in case I missed someone.
To resolve the problem, if you received an error after requesting a book, please make the request again. If you received an email that one of your books was requested, but the included link is broken please ignore the message and wait for the requestor to make another request.
If you have any questions or problems please let me know. Thank you for using our site and sorry about the inconvenience.
Discussions : 1 comment
Rodelene Percival on July 28, 2012
I would like to know how to reimburse a member his/her points when an order has been made in error ... RP
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